📍 Chicago, IL 🕐 Mon–Fri · 9–5 info@3nerds.net
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Our Services

Comprehensive IT Solutions to Keep Your Business Running Smoothly

At 3nerds Technology Group, we offer a full range of managed IT services designed to meet the unique needs of your business. From proactive security and compliance management to hands-on technical support, our expert team ensures your technology works seamlessly, so you can focus on growing your business. Explore our wide array of services to discover how we can keep your operations efficient, secure, and resilient.

24/7 Proactive Monitoring
Fast Remote Resolution
Local IT Experts
RMM: 24/7 Active Health
99.62% Malware Defense
3nerds-soc-telemetry.sys ACTIVE MONITOR
0% DEFENSE
Infrastructure Uptime 99.98%
Endpoints Under Active RMM 0+
Remote Monitoring & Management Automated Patching & Real-Time Telemetry
SECURED
Endpoint Detection & Response (EDR) AI-Driven Zero-Day Detection
OPTIMAL
Monitoring 24/7 client endpoints…
0/7 Proactive Monitoring
0% Malware Blocked (Miercom)
0+ Industry AI Models Managed
0+ Years Local IT Expertise
Available Services

Tailored IT Services for Every Need

Explore our complete catalog of 19 specialized IT management, cybersecurity, and cloud solutions built to protect your assets, empower your staff, and minimize downtime.

Remote Monitoring & Management (RMM)

Our RMM service provides 24/7 proactive monitoring to detect and resolve issues before they impact your business. With the ability to remotely access your systems, we can quickly fix most problems without the need for on-site visits, keeping your IT running smoothly and minimizing downtime.

Next Generation Antivirus

Protect your business from sophisticated cyber threats with our AI-driven, next-generation antivirus solution. Miercom, a global leader in cybersecurity testing, reports that when combined with our EDR, it detects and stops 99.62% of all malware, creating an easy-to-use and powerful threat detection combination.

Endpoint Detection and Response (EDR)

Our EDR solution provides real-time monitoring and advanced threat detection across all your devices. It quickly identifies, isolates, and responds to potential cyber threats, ensuring your endpoints are always secure and protected from attacks.

Managed Security Operations Center (SOC)

Our Managed SOC provides 24/7 security monitoring, threat detection, and rapid incident response. With expert analysis and advanced tools, we safeguard your business from cyber threats, ensuring continuous protection and peace of mind.

M365/Google Workspace Management

We manage and optimize your Microsoft 365 or Google Workspace environments, handling everything from user setup to security and compliance. Our services ensure smooth operations, secure collaboration, and efficient use of these powerful productivity tools.

Server Maintenance and Support

Our server maintenance and support services ensure your servers are running efficiently and securely. From regular updates and performance optimization to troubleshooting and repairs, we keep your critical infrastructure reliable and optimized for your business needs.

Employee Onboarding/Offboarding

We streamline the onboarding and offboarding process by efficiently managing account setups, permissions, and security protocols. Whether adding new employees or securely removing access for departing staff, we ensure seamless transitions while protecting your company’s data.

Compliance Management

Our compliance management services help you meet regulatory requirements and safeguard sensitive data. We ensure your IT infrastructure adheres to industry standards, reducing risk and keeping your business compliant with evolving regulations.

Penetration Testing

Our penetration testing service simulates real-world cyberattacks to identify vulnerabilities in your systems. We help you strengthen your security by uncovering weaknesses before they can be exploited, ensuring your business stays protected against potential threats.

Break/fix for Desktop and Laptops

Our break/fix service handles small hardware issues like malfunctioning keyboards, mice, or docking stations. We provide quick and reliable fixes to keep your devices functioning smoothly, minimizing disruptions and ensuring your team stays productive.

Phishing and Spam Defense

Our phishing and spam defense service protects your inbox from malicious emails, preventing cyberattacks before they reach your employees. We implement advanced filters and security measures to block phishing attempts, reduce spam, and keep your business safe from email-based threats.

Anti-Phishing & Security Training

Our comprehensive solution combines phishing simulations, security training, and testing to equip your employees with the skills to identify and avoid phishing attacks. By simulating real-world scenarios and providing targeted training, we help strengthen your organization's defense against cyber threats.

SaaS Protection for M365/Google Workspace

Our SaaS protection service safeguards your Microsoft 365 or Google Workspace data with automated backups and rapid recovery options. We ensure your critical business data is protected against accidental deletion, cyberattacks, and other data loss events, keeping your cloud environment secure and resilient.

SaaS Alerts

SaaS Alerts provides advanced protection for platforms like Microsoft 365 and Google Workspace, detecting threats with AI-driven monitoring and automatically locking compromised accounts. Enhance your cloud security and safeguard your business with this seamless, proactive solution.

Dark Web Monitoring

Our Dark Web Monitoring service scans the dark web for compromised credentials and sensitive information linked to your business. We provide real-time alerts when your data is at risk, helping you take swift action to prevent security breaches and protect your assets.

On-site Support

Our on-site support service provides hands-on assistance when remote solutions aren’t enough. Whether it's troubleshooting, hardware setup, or network issues, our technicians come to your location to ensure your IT systems are running smoothly and efficiently.

SecureOps™ by 3nerds

An all-in-one security and compliance package for SMBs. It helps you meet regulatory standards, train staff, protect data, and prepare for cyber insurance—easily and affordably.

Managed AI

Our Managed AI platform gives your business access to 50+ industry-leading AI models in one secure, compliant environment so your team can innovate without compromising data privacy or control.

Custom Projects and More

Our team is equipped to handle any IT project, from data migrations to custom app development and beyond. Whatever your unique needs, we provide tailored solutions to help your business thrive with technology that works for you.

Clear answers

Frequently Asked Questions

What services does 3nerds provide?

3nerds provides a complete range of business technology solutions, including Managed IT Services, IT Support, Cybersecurity Solutions, Compliance Management, Microsoft 365 Management, Google Workspace Management, Cloud Solutions, Network and Server Support, Backup and Data Protection, Managed AI Solutions, and Custom Technology Projects.

What are managed IT services?

Managed IT services provide businesses with ongoing technology support, monitoring, maintenance, security management, and strategic IT guidance. The approach is proactive, helping identify potential issues, maintain systems, and keep the technology environment reliable.

What is included in managed IT support?

Managed IT support may include helpdesk support, technical troubleshooting, network monitoring, device management, server support, cybersecurity services, cloud management, backup and recovery support, and technology consulting.

Does 3nerds provide remote IT support?

Yes. 3nerds provides IT support solutions that help businesses receive technical assistance, troubleshoot issues, and maintain systems remotely. Remote support helps businesses resolve technology challenges efficiently while reducing interruptions.

What cybersecurity services does 3nerds provide?

3nerds provides cybersecurity solutions including Endpoint Detection and Response (EDR), Managed Security Operations Center (SOC), Next Generation Antivirus, phishing and spam protection, security awareness training, penetration testing, dark web monitoring, and SaaS protection for Microsoft 365 and Google Workspace.

What is Endpoint Detection and Response (EDR)?

Endpoint Detection and Response (EDR) is an advanced cybersecurity solution that continuously monitors devices for suspicious activity. It helps identify, investigate, and respond to advanced cyber threats while providing better visibility into endpoint activity and potential security risks.

What is a Managed Security Operations Center (SOC)?

A Managed Security Operations Center (SOC) provides continuous cybersecurity monitoring and threat response. It helps businesses detect suspicious activity, investigate security alerts, respond to cyber threats, improve security visibility, and reduce response time.